Thank you for your support, here's ours for you
We offer a number of resources to help you solve any problems you might encounter when using Capture. OK, we only offer two. If this section doesn’t answer your question, send us an email and we’ll do our best to solve your problem. It's always a good thing to at least read the support section before sending off an email, that way we won’t refer you back here.
Questions
- Why doesn't it work?
- Where can I find Capture?
- Do you support iPod Touches?
- I have an iPod Touch, where are my screen shots?
- Enable Camera Roll on iPod Touch
- What firmware versions do you support?
- How do I purchase Capture?
Answers
Why doesn't it work?
The first thing I would recommend is a full reboot. It has been known to work.
If that doesn't work, try downloading and installing the BSD Subsystem, then reboot.
Where can I find Capture?
Capture is no longer available for download.
To take a screenshot of the iPhone display:
Quickly press and release the Sleep/Wake and Home buttons at the same time. A flash of the screen lets you know the screenshot was taken. The screenshot is added to the Camera Roll album.
Do you support iPod Touches?
I have an iPod Touch, where are my screen shots?
They are located under /var/mobile/Media/DCIM/100APPLE/.
Mobile Finder is an easy way to get at them.
Enable Camera Roll on iPod Touch
What firmware versions do you support?
Capture is designed for firmware 1.1.3 and 1.1.4.